Mercury Network is your complete source for information technology services. Whether you want full-service outsourcing or have an occasional need, we have the expertise and know-how to do the job right. We work with clients of all sizes and types who have widely-varied needs. Sample client relationships include:
Call us when you need us - to run cable, hook up a printer, install a VoIP system, or configure a computer.
Information Systems Support
We provide contract support to your Information Systems person or department. Response times are guaranteed, 24 hours a day, 7 days a week, 365 days a year. Certain server functions, such as mail and database, are manage-outsourced to us.
We manage your entire IT infrastructure. Our live helpdesk provides your end-users with support by phone and e-mail seven days a week. All of your computers, printers, and network devices are profiled, mapped, and monitored, enabling us to provide quick and intelligent answers to end-user questions, as well as proactive diagnosis of problems when they occur. A dedicated Internet connection allows us to make changes to your network quickly and without a site visit. When on-site service is required, we are on-site within four hours. We meet with you, whenever you want, to discuss needs, recommend improvements, propose solutions, and implement changes, as you direct us to.
We are results driven. Tell us the outcome you want, and we'll propose the best solution we know of to get you there. A comprehensive list of services we provide can be found on the following pages. If you need something that isn't listed, call us anyway. If we don't do it, we likely can recommend someone who does. We provide reliable, secure, and cost-effective ways to get IT done.