Surf at speeds up to 75 Mbps!
Available Even Where Cable & DSL Are Not!
Up to 75 Mbps Downloads
Wi-Fi Router and Network Support Included
Stream Videos from Netflix, Amazon and YouTube
24/7 Technical Support
No Telephone or Cable Service Required
Get Pricing and Availability
Additional Services Available
- Additional Mailboxes: $3.00 per mailbox per month
- E-Mail Hosting: Add an e-mail box for $3.00 a month, $30.00 a year, or $45.00 a year including domain registration.
Frequently Asked Questions
We use radio signals from nearby towers to beam high-speed Internet wirelessly to your building. An antenna and radio outside your home or office connects to our Neptune Gateway inside, which provides your computers, tablets, smartphones, and other devices with reliable, high-speed Internet that’s always on. No telephone or cable service is needed to get Mercury High-Speed Internet.
Our wireless signals can travel up to 15 miles from a tower, so the service is often available where cable and DSL is not. However, sometimes hills and foliage limit the range of the signals. Call us or check the coverage map above to see if service is available in your area.
Any device capable of connecting to the Internet using Ethernet or Wi-Fi can connect to Mercury High-Speed Internet. The antenna, radio, and Neptune Gateway are provided on a rental basis and included in the prices shown.
We use different radios and antennas depending on the signal available at the install location. The most common is a round dish that is similar to a DirecTV satellite dish. Even though the antenna looks similar, our signal comes from a nearby tower and not a satellite in space, making our Internet much faster. Another style is a yagi antenna that looks like a TV antenna and can be up to 6 feet in length. When an antenna over 4 feet must be used, we allow residential customers to stop their installation without penalty if they don’t want an antenna that large on their home.
Speeds vary based on the type of signal available at the installed location. Customers receiving 3G signals typically see download speeds of 1 Mbps while customers receiving 4G signals typically see download speeds of 6 Mbps. Higher and lower speeds are possible and should be expected.
Yes. Technical Support is open 24 hours a day, 7 days a week.
Yes. Repair service is $75 for the trip, which includes the first 30 minutes of labor, plus $15 every 15 minutes thereafter, $0.50 per foot of cable replaced, and the cost to repair or replace any damaged equipment. Rented equipment must be returned to Mercury Network in the same condition it was provided, reasonable wear and tear expected. Mercury will waive repair charges when the trouble is found to be with Mercury’s rented equipment and it occurred during normal wear and tear. Payment for all other repairs, including those caused by lightning or storm damage, negligence, tampering, or repairs diagnosed as a customer equipment problem, are the responsibility of the Customer.